Privacy Policy

Welcome to DonnY, the online and mobile service of donny.ai (“DonnY,” “we,” or “us”). Our Privacy Policy explains how we collect, use, disclose, and protect information that applies to our visual communication platform (the "Service"), and your choices about the collection and use of your information. Capitalised terms that are not defined in this Privacy Policy have the meaning given to them in our Terms of Use. If you do not want your information processed in accordance with this Privacy Policy in general or any part of it, you should not use our Service. This policy applies to all users of the Service, including, but not limited to users of our Developer Portal.

1. Information we collect

We collect the following types of information about you:

(a) Information you provide us directly

* We may ask for certain information when you register for an account or correspond with us (such as your first and last names and email address).

* We also collect any messages you send us through the Service, and may collect information you provide in User Content you post to the Service (such as text and photos you upload to use in your designs). We use this information to operate, maintain, and provide the features and functionality of the Service to you, to correspond with you, and to address any issues you raise about the Service.

* If you don’t provide your personal information to us, you may not be able to access or use our Service or your experience of using our Service may not be as enjoyable.

(b) Information we receive from third-party applications

We may receive information about you from third parties. For example:

* If you access the Service through a third-party connection or log-in, e.g., Facebook, Google, and Discord Connect, we may receive information such as the user ID associated with your account.

* You may also unlink your third-party account from the Service by adjusting your settings on the third-party service.

* We could receive data from third-party applications if you choose to integrate these to enhance your workflow, share to social media, or incorporate elements into your designs.

(c) Information we receive from other third parties

* We obtain information through sources like public domains, social media platforms, and data providers.
* We use this to understand your profile and interests for personalised services.
* You can opt out of DonnY collecting more data about you from third-party providers here.

(d) Information we collect from you automatically

We collect analytics data to help us measure traffic and usage trends for the Service.

(e) Log file information

We collect information such as your web request, browser type, referring/exit pages and URLs, and how you interact with links on the Service.

(f) Device identifiers

We collect information such as the Android Advertising ID and iOS Advertising Identifier.

(g) Content within your account

We receive content that you create within the DonnY Platform, such as designs, images, and videos.

2. How we use your information

We use the information we collect for various purposes, such as:

* Providing you with the Service.
* Data analytics and predictive analysis to improve our Service.
* Communicating with you about the Service.
* Promoting and driving engagement with the DonnY Service.
* Improving the Service based on user engagement.
* Serving personalised advertising.
* Ensuring customer happiness by resolving issues.
* For security measures.
* For matters that you have consented to.
* Troubleshooting and improving the Service based on errors and user experience.

3. Sharing your information

(a) How we share your information

* We share your information with third-party service providers for the purpose of providing the Service.
* Details on how you can share your User Content, like public posts on social media.

(b) Sharing in connection with business transactions

Your information may be transferred as part of business deals like mergers or acquisitions.

4. How we transfer, store and protect your data

We transfer and store your data securely and in line with applicable laws.

5. Keeping your information safe

DonnY uses safeguards to protect your information.

6. Your choices about your information

* You control your account information and settings.
* Opt-out of receiving marketing messages and control your tracking technologies preferences.
* Rights in respect of your information for certain geographies.

7. How long we keep your information

We retain your information for a commercially reasonable time for legal and audit purposes.

8. Links to other websites and services

We are not responsible for third-party websites or services linked to or from our Service.

9. Changes to this Policy

We may update this policy and will notify you of significant changes.